The plug-in should download without errors. Scroll down to Downloads and click Enable for File download. Make sure your browser is set up to allow downloads, and the downloading of encrypted files.
I’ve tried everything and still can’t install the plug-in Plug-in installed but unable to use audio, video and sharingįirewall warning when joining a meeting from Skype for Business (Lync) Web AppĬhange the plug-in’s default domain trust setting Plug-in isn’t detected after installation If you still can’t install the plug-in, review this list of issues and errors. If that succeeds, consider clearing your browser cache to remove obsolete credentials that might be interfering with sign-in. Open an InPrivate browsing session in Internet Explorer and try joining the meeting again. Go to Control Panel > Programs and features and, if required, uninstall existing versions of the plug in.
Make sure your computer operating system and web browser are on the list of supported platforms. If you’re having trouble with plug-in, try these suggestions first: The Lync Web App plug-in is required for audio, video, and screen sharing during a Lync Meeting. Lync Web App for Lync Online Lync Web App Lync Web App operated by 21Vianet More.
